AI Receptionist for Real EstateAn AI receptionist for real estate that books the showing
For real estate agents, teams and brokerages: an AI receptionist answers listing calls, texts and web inquiries at night and on weekends, asks whether the caller is buying, selling or renting, books the showing on the right agent’s calendar and logs the lead to your CRM.
Simon Dziak builds it on your own phone number, calendar and CRM, and you own it. One channel, the phone line, website chat or web forms, is a fixed $2,500. Phone, chat and forms in English and Spanish, with missed-call text back, is the AI Receptionist Build at a fixed $5,000. The optional AI Care plan keeps listings, hours and routing current for $297 a month.
Fixed prices
All fixed-price offers- $2,500AI Feature or Agent BuildOne LLM feature or agent wired into your app or tools, with an eval set that shows how well it works.See scope and start
- $1,200API IntegrationTwo systems connected through their APIs, with retries, logs, failure alerts and tests.See scope and start
Something else? Describe your project
Plans
Two builds and a care plan, each at a fixed price
Tier 1
One channel
$2,500fixed
10 business days after the spec is agreed and access arrives.
For a business that wants one front door answered first.
- One channel: the phone line, website chat or web forms
- Answers, asks your intake questions, and books or hands off to a person
- Every lead logged
- An eval set of up to 50 cases, scored before handover
Tier 2
AI Receptionist Build
$5,000fixed
15 business days after access arrives, from a one-page spec you approve first.
For a clinic, law firm or office that wants every call, chat and form answered, booked and logged.
- Phone, website chat and web forms answered 24/7, on your own Twilio number and model account
- English and Spanish
- Booking into one calendar, with a confirmation by text or email
- Missed-call text back from a registered number, with STOP opt-out
- Urgent calls transferred or flagged, and every conversation logged to one CRM or inbox with a summary and transcript
- An eval set of up to 50 cases scored before handover, then 30 days of tuning after launch
After launch
AI Care plan
$297a month
For a receptionist Simon built, on either tier. Cancel any time.
For keeping it accurate as your hours, prices and questions change.
- Hosting and monitoring on your own cloud account
- Prompt and knowledge tuning
- A monthly call-log review, with a short report of missed questions and the fixes made
Cloud, phone and model usage are billed to your own accounts. Each build connects one calendar and one CRM or inbox, named in the spec; more are quoted in writing. Texting starts once your number is registered. Missed-call text back on its own is the API Integration, $1,200. Not included: outbound AI calls, recording without a consent step, a guaranteed accuracy score, and HIPAA work without a business associate agreement from every vendor.
Built for listing calls
What a real estate receptionist has to get right
01
Listing questions, from your own listings
Is it still available, what are the HOA fees, when is the open house. It answers only from the listing data you approve, such as your own website or feed, and when a status or price is not in that data it says so and takes a message for the listing agent. It does not guess, and it does not discuss offers, seller motives or negotiating room: those go to the listing agent.
AI Feature or Agent Build02
The intake your agents ask for
Buying, selling or renting. For a buyer: the property or area, the budget, the timeline, whether they are pre-approved, and whether they already work with an agent. For a seller: the address and when they want to list. For a renter: the move-in date and who handles the rental.
How the AI receptionist works03
Showings on the right calendar
A call about a listing goes to the listing agent; a new buyer goes to the on-duty agent or your round robin, as the spec says. It offers times from the calendar the spec names and books the showing with a confirmation. If your office books through a showing tool or needs the seller to approve a time, the spec names that step, and the receptionist hands over the request instead of confirming a time. The AI Receptionist Build connects one calendar; routing across several agents’ calendars is quoted in writing.
04
Every lead in your CRM
Every lead lands in your CRM with the intake answers, and with the AI Receptionist Build each conversation also carries a short summary and the transcript. Follow Up Boss has a REST API and asks integrations to register their system, so the spec confirms your plan and lead flow before the build. Other real estate CRMs are wired where they offer an API.
API Integration05
Weekend and evening calls
Inquiries arrive when agents are at showings or off for the night. A missed call gets a text with a booking link from your registered number, and every call that needs an agent is passed on with the summary.
AI answering serviceSpeed to lead and missed-call text back06
Built from Miami, for offices across the US
Simon works from Miami and builds for agents and brokerages anywhere in the US, by email and shared documents.
App369 in Miami
Parts already in production
Booking and texting already run in Workspace369
Workspace369 is App369’s own client-work platform, live on the App Store. It is not a real estate product and does not run an AI phone agent; it runs the parts a showing desk is wired from.
Booking from an agent’s availability
Booking pages that offer open times from a connected Google Calendar and create the event with a confirmation.
Texting from a business number
Two-way SMS on Twilio with STOP opt-outs, kept with the contact in a shared inbox.
Routing to the right person
Incoming calls and messages assigned to the person responsible, with the history attached.
- Twilio
- Claude API
- Gemini API
- Google Calendar API
- Follow Up Boss API
- Webhooks
- TypeScript
FAQ
Questions before you start
How much does an AI receptionist for real estate cost?
$2,500 fixed for one channel, delivered 10 business days after the spec is agreed and access arrives. $5,000 fixed for the AI Receptionist Build, which answers phone, website chat and web forms in English and Spanish with missed-call text back, delivered 15 business days after access arrives, plus 30 days of tuning. The AI Care plan is $297 a month; cancel any time. Phone and model usage are billed by Twilio and your model provider to your own accounts.
How does it handle fair housing?
The Fair Housing Act makes it unlawful to make “any notice, statement, or advertisement, with respect to the sale or rental of a dwelling” that indicates a preference, limitation or discrimination based on race, color, religion, sex, handicap, familial status or national origin. An AI receptionist makes statements to callers, so by default it answers facts about the property and passes questions about who lives in an area, whether it suits families, or how safe it is, to an agent. The eval set includes those questions, and the spec asks your broker to review the answers before launch. This is not legal advice.
What about written buyer agreements before a tour?
Under the NAR practice changes that took effect on August 17, 2024, buyers must sign a written agreement with their chosen broker before touring a home, in person or live virtually. When a buyer books a showing, the receptionist records whether they already work with an agent, and your agent sends the agreement before the tour. It does not explain, negotiate or sign agreements. Your broker decides how the rule applies to your MLS and your open houses. This is not legal advice.
Where does the listing data come from?
Only from data you are allowed to reuse. MLS and IDX feeds carry their own license rules, so your broker confirms the feed permits this use before the spec names it as a source. If it does not, the receptionist answers from your own listing pages and takes a message for anything else.
Do callers have to be told the call is recorded?
In some states, yes. Florida Statutes § 934.03(2)(d) makes recording lawful when all of the parties to the communication have given prior consent. By default the receptionist opens with an AI and recording notice and works without recording when the caller says no. Your broker or counsel approves the wording. This is not legal advice.
Which agent gets the lead?
The one your rules name. The spec writes the routing down: listing calls to the listing agent, new buyers to the on-duty agent or a round robin, sellers to whoever takes listing appointments, and anything urgent to the broker.
Can it text leads from listing portals?
It texts back people who called or wrote to you. Texting a lead who has not contacted you needs their consent, and that is yours to confirm with your counsel. Texts go from a registered number in your own Twilio account, with STOP opt-out handled. This is not legal advice.
Can it answer in Spanish?
Yes. The AI Receptionist Build answers in English and Spanish, and the summary in your CRM is in English.
Does it tell callers it is an AI?
Yes. It says it is an AI assistant for your office at the start, and passes the caller to an agent whenever they ask.
What do I own afterward?
The code in your repository, the phone number in your own Twilio account, the prompts, the eval set and every transcript. There is no monthly fee to App369 unless you choose the AI Care plan.
Do I need a call first?
No. The spec and the build happen in writing by email. If you want to talk it through, consultations are paid: $100 per 15 minutes, paid upfront.
Not a fixed-price job?
Describe it and get a written quote
Send what you need built or fixed. You get a written scope, a fixed price and a timeline; Simon replies by email, usually within one business day.
Prefer a call? Consultations are $100 per 15 minutes, paid upfront.