Question 1

How quickly does App369 respond to inquiries?

Accepted Answer

We reply by email, usually within one business day (business hours are 9am to 6pm Eastern, Monday to Friday). We don't take unscheduled calls; if you want to talk live, consultations are $100 per 15 minutes, paid upfront.

Question 2

What information should I prepare before contacting App369?

Accepted Answer

To get the most useful first reply, prepare a brief project scope (features, target users, and platforms), an estimated budget range, and your desired timeline. Having reference apps or wireframes also accelerates the discovery process.

Question 3

How much does a consultation with App369 cost?

Accepted Answer

Consultations cost $100 per 15 minutes, paid upfront: Rain Check (15 minutes) is $100, Need Help (30 minutes) is $200 and Deep Dive (45 minutes) is $300. A session can cover project requirements, technology recommendations, and preliminary cost estimates. Project inquiries sent through the contact form are answered in writing.

Question 4

What is App369's project engagement process?

Accepted Answer

App369 follows a structured 4-step engagement process: Discovery (requirements gathering and technical assessment), Proposal (detailed scope, timeline, and cost breakdown), Agreement (contract signing and milestone planning), and Kickoff (team assembly and sprint planning). This methodology aligns with Agile best practices recommended by the Scrum Alliance.

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