Short answer
Trim spaces, check the format on your form before calling Stripe, and leave the email field out when there is no email. Show the error next to the email field so the user can fix a typo, then retry.
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Why Stripe rejects the email, and the fix
01
The value has spaces or a typo
“The email address is invalid (for example, not properly formatted).” Stripe, Error codes (email_invalid)
A trailing space from autofill or a missing @ fails. Trim the value and check it on the form first.
const email = form.email.trim(); const customer = await stripe.customers.create({ ...(email ? { email } : {}), name: form.name, });02
The field holds a name and an address
“Check that the email address is properly formatted and only includes allowed characters.” Stripe, Error codes (email_invalid)
Values like Jane Doe followed by the address in angle brackets, or two addresses separated by a comma, aren’t a single email. Send only the address.
03
The field is blank or only spaces
A form can post a blank email, or spaces only. Spaces fail as a bad format. Trim first, and leave the field out when nothing is left.
04
Imported customers carry bad data
Also check: a CSV import or a sync from another tool can carry old, malformed addresses. Clean the list before the import, and log the row that failed.
Checked against the vendor’s docs on : Stripe docs: Error codes.
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