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Google Play rejectionGoogle Play: AI-Generated Content policy

Google Play’s AI-Generated Content policy covers apps that create text, images or video with generative AI from user prompts. Those apps must prevent restricted content and let users report offensive output from inside the app.

Short answer

Add a report or flag control on every AI answer, image or video, so users can report it without leaving the app, and send those reports somewhere you review. Filter prompts and output for restricted content, such as content that facilitates the exploitation or abuse of children, and deceptive content. Then resubmit with a note on where the reporting control is.

Rather not fix it yourself? App Fix Ticket starts with a fixed-price diagnosis, then a fixed price for the fix before any fix work.

Why Google Play flagged the AI feature, and the fix

  1. 01

    There is no in-app way to report AI output

    “must contain in-app user reporting or flagging features that allow users to report or flag offensive content to developers without needing to exit the app.” Google Play, AI-Generated Content

    A chat screen or image generator with no report button fails the policy, even with a support email in the settings. Put a report or flag action next to each generated result.

  2. 02

    The model can produce restricted content

    “prohibiting and preventing the generation of Restricted Content” Google Play, AI-Generated Content

    A raw model call with no filtering can generate content that Google Play’s Restricted Content rules ban. Add a moderation step on prompts and on output before showing it.

  3. 03

    Reports go nowhere

    “Developers should utilize user reports to inform content filtering and moderation in their apps.” Google Play, AI-Generated Content

    A report button that only closes a dialog does not help. Store each report with the prompt and the output, review them, and tighten the filters from what you find.

  4. 04

    Users can share or publish what the AI made

    Also check: if users can post generated content for others to see, read the User Generated Content policy as well, since it may apply too.

Checked against the vendor’s docs on : Google Play Help: AI-Generated Content; Google Play Help: User Generated Content.

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Fixed scope, fixed price, paid upfront. The work happens in writing; no call needed.

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Related: Google Play User Generated Content policy · Google Play minimum functionality · Google Play Families policy · Google Play Contacts permission

Questions

More on this launch

Which apps does the policy cover?

Google Play’s examples are chatbots where talking to the AI is a central feature, and apps that generate images or video from text, image or voice prompts.

Is a link to a support email enough?

No. Google Play asks for reporting or flagging inside the app, without the user needing to leave it.

Can you fix it for me?

If one bug is the whole problem, the App Fix Ticket covers it: a written diagnosis first, then the fix. If the app has more going on, the Launch Check is a written check of the whole app. Each issue found is rated critical, high, medium or low, with where it is and how it was confirmed. No issues worth fixing, no charge. If the Launch Check finds nothing rated medium or higher, Simon refunds the full $450. You keep the report either way. This applies to the first 10 Launch Checks bought after October 30, 2026.

Something else?

Describe it and get a written quote

Describe the app and where it is in the launch. You get a written scope, a fixed price and a timeline; Simon replies by email, usually within one business day.

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